Privacy Policy

1. Introduction

Thumbfast ("we," "our," or "us") operates the Thumbfast platform and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect the following types of information:

• Account information — name, email address, and authentication credentials when you create an account.
• Content you provide — video URLs, uploaded images, avatar photos, and any text you enter for thumbnail generation.
• Usage data — information about how you interact with our services, including features used, thumbnails generated, and pages visited.
• Device information — browser type, operating system, IP address, and general location data.
• Payment information — billing details processed securely through our third-party payment processor. We do not store full payment card numbers.

3. How We Use Your Information

• Provide, maintain, and improve our thumbnail generation services.
• Process your transactions and manage your subscription.
• Send service-related communications, updates, and support responses.
• Analyze usage patterns to enhance user experience and develop new features.
• Detect, prevent, and address technical issues or fraudulent activity.
• Comply with legal obligations.

4. AI-Generated Content

Our service uses third-party AI models to generate thumbnails based on the content you provide. The images and text you submit may be processed by these AI providers solely for the purpose of generating your thumbnails. We do not use your content to train AI models. Generated thumbnails are stored in your account and are not shared publicly unless you choose to download and distribute them.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service providers — third-party companies that help us operate our platform (hosting, AI processing, payment processing, analytics).
• Legal requirements — when required by law, regulation, or legal process.
• Business transfers — in connection with a merger, acquisition, or sale of assets.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your account information and generated content for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us. Some information may be retained as required by law or for legitimate business purposes.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to or restrict certain processing of your data.
• Export your data in a portable format.

To exercise these rights, contact us at privacy@thumbfast.com.

9. Cookies

We use essential cookies to maintain your session and authentication state. We may also use analytics cookies to understand how our service is used. You can control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, contact us at privacy@thumbfast.com.